Privacy Policy

Last updated: September 26, 2026

This Privacy Policy describes how Viña Del Pedregal ("we", "us", "the Company") collects, uses, and protects the personal information of visitors to delpedregalwines.com and related mobile applications ("the Site").

1. Who is responsible for your data

Viña Del Pedregal, with commercial offices at Av. Francisco Antonio Encina 231, Villa Alegre de Loncomilla, VII Región, Chile, and Isidora Goyenechea 3642, Oficina 001, Las Condes, Santiago, Chile.

2. Information we collect

We collect the following categories of personal data:

Contact form data: first name, last name, email address, phone number, and any message you choose to send us.
Age verification: a confirmation that you are of legal drinking age in your country, stored locally in your browser (not sent to our servers).
Usage data: pages visited, browser type, device type, and approximate location, collected automatically through Google Analytics.
Technical data: session and security cookies required for the Site to function correctly.

3. How we use your information

To respond to inquiries submitted through our contact form.
To understand how visitors use the Site and improve its content and performance (via Google Analytics).
To comply with legal requirements related to the marketing of alcoholic beverages, including age verification.
To maintain the security and proper functioning of the Site.

4. Cookies

We use essential cookies (session identification, security) required for the Site to work. We also use analytics cookies (Google Analytics), but only if you accept them: the first time you visit, a banner asks you to accept or reject them, and Google Analytics stays disabled unless you accept. You can change your choice at any time using the "Cookie preferences" link in the footer, or disable cookies entirely through your browser settings.

5. Third parties we work with

Google Analytics (Google LLC) — audience and traffic analytics.
Google Fonts (Google LLC) — web fonts, which may transmit your IP address to Google.
Amazon Web Services (SES) — delivery of transactional emails (e.g. contact form notifications).

We do not sell your personal information to third parties.

6. Data retention

We retain contact form submissions only for as long as necessary to respond to your inquiry and for legitimate business record-keeping purposes. Analytics data is retained according to Google Analytics' standard retention settings.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or request a copy of your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Children's privacy

This Site relates to alcoholic beverages and is not directed at, nor intended for use by, individuals under the legal drinking age in their jurisdiction. We do not knowingly collect personal data from minors.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact us

For any questions about this Privacy Policy or your personal data, please contact us at contacto@delpedregalwines.com or +56 73 2560 500.